Privacy Policy for Eucalypt Flow
Eucalypt Flow is committed to protecting the privacy of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect information gathered through our website and in the course of providing our environmental consulting and engineering services. We comply with applicable Australian privacy laws, including the Privacy Act 1988 (Cth).
1. Information We Collect
We collect various types of information to provide and improve our services to you.
- Personal Information You Provide: This includes information you voluntarily submit to us when contacting us, filling out forms, subscribing to newsletters, or engaging in business interactions. This may include your name, email address, phone number, organization name, job title, and any other information you choose to provide that is relevant to our services (e.g., project details for water resource management, sustainable land use planning, ecological restoration, environmental impact assessments, renewable energy integration solutions, carbon footprint analysis, and waste management optimisation).
- Usage Data: We automatically collect information on how our website is accessed and used. This Usage Data may include your computer's Internet Protocol (IP) address, browser type, browser version, the pages of our site that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data. This helps us ensure the security and functionality of our online platform.
- Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track the activity on our site and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.
2. How We Use Your Information
Eucalypt Flow uses the collected data for various purposes:
- To provide and maintain our services.
- To notify you about changes to our services.
- To allow you to participate in interactive features of our service when you choose to do so.
- To provide customer support and respond to your inquiries.
- To gather analysis or valuable information so that we can improve our service offerings, including those related to water resource management, sustainable land use planning, ecological restoration, environmental impact assessments, renewable energy integration solutions, carbon footprint analysis, and waste management optimization.
- To monitor the usage of our service.
- To detect, prevent, and address technical issues.
- To send periodic emails regarding our services, news, or relevant industry updates.
3. Disclosure of Your Information
We may disclose your personal information in the following situations:
- Business Partners: We may share your information with trusted business partners who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential and comply with privacy regulations.
- Legal Requirements: We may disclose your Personal Data in the good faith belief that such action is necessary to comply with a legal obligation, protect and defend the rights or property of Eucalypt Flow, prevent or investigate possible wrongdoing in connection with the service, protect the personal safety of users of the service or the public, or protect against legal liability.
- With Your Consent: We may disclose your personal information for any other purpose with your explicit consent.
4. Security of Your Information
The security of your data is important to us. We implement a variety of security measures to maintain the safety of your personal information when you enter, submit, or access your personal information. However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
5. Your Privacy Rights
Under applicable Australian privacy laws, you have certain rights regarding your personal information:
- Access: You have the right to request access to the personal information we hold about you.
- Correction: You have the right to request that we correct any inaccurate or incomplete personal information we hold about you.
- Deletion: In certain circumstances, you may have the right to request the deletion of your personal information.
- Opt-out of Marketing: You can opt-out of receiving marketing communications from us by following the unsubscribe instructions in the emails we send or by contacting us directly.
To exercise any of these rights, please contact us using the contact details provided below. We may require you to verify your identity before responding to such requests.
6. Links to Other Sites
Our service may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
7. Children's Privacy
Our service does not address anyone under the age of 18 ("Children"). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children have provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.
8. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We will let you know via email and/or a prominent notice on our service, prior to the change becoming effective and update the "last updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
9. Contact Us
If you have any questions about this Privacy Policy, your personal information, or our privacy practices, please contact us:
- Eucalypt Flow
- 2847 Flinders Street, Floor 7
- Melbourne, VIC, 3000
- Australia